FAQ
Home > FAQ
After your order has been processed and payment is confirmed, you’ll receive a shipping confirmation email containing your tracking information. The email will be sent to the address provided during checkout. Please check your inbox, spam, or promotions folder if you don’t see it. You can follow your shipment’s progress by clicking the tracking link included in the email. For additional questions regarding shipping, please contact our support team.
Yes, Amino Integrity Labs can ship packages to PO Boxes. Please ensure your complete and accurate PO Box address is provided during checkout to help ensure smooth delivery.
If you need to make changes to an order that has already been submitted for processing, please contact the Amino Integrity Labs support team as soon as possible. We’ll do our best to accommodate your request before the order ships. Once an order has shipped, changes or address modifications cannot be made. Customers are responsible for providing accurate shipping information, and Amino Integrity Labs is not responsible for packages lost due to an incorrect address.
Amino Integrity Labs currently offers a 5% discount on orders paid with Bitcoin. At this time, we do not offer any additional discounts or promotional codes.
If your package arrives damaged or missing items, please contact our support team within 48 hours of delivery. Include your order number and clear photos of the damaged items and packaging for fast resolution.
We accept major credit and debit cards, as well as select secure digital payment methods at checkout. All transactions are processed through encrypted payment gateways to ensure maximum security.
Storage instructions vary by product. Generally, compounds should be stored in a cool, dry place away from direct sunlight, heat, and moisture. Specific storage conditions (such as refrigeration) are detailed on individual product labels.
All products undergo rigorous batch testing to verify purity, identity, and concentration. We adhere to high quality-control protocols to ensure that every lot meets high analytical standards.